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Can Buyers Cancel an Order After Purchasing?

Updated over 3 months ago

Orders Are Final, But Exceptions Exist

When a buyer purchases a gig on Gig.tn, the sale is considered final. This prevents freelancers from losing work due to sudden cancellations. However, there are exceptions:

  • If the freelancer agrees to cancel, Gig.tn will process the refund.

  • If the order is in violation of Gig.tn’s policies (e.g., illegal services, scams), it will be canceled.

What Buyers Need to Know:

  • Accidental purchases are not grounds for cancellation. Buyers must carefully review the gig before ordering.

  • Refunds will only be processed if the freelancer willingly agrees to cancel.

  • If the freelancer has already started working, the order cannot be canceled unless a serious issue arises.

📌 Best Practice for Buyers: If you are unsure about a service, always contact the freelancer before purchasing to discuss your needs.

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