If a freelancer does not respond to an order within 5 days, the order is automatically canceled and a refund is issued to the buyer.
Why Is This Policy in Place?
To protect buyers from being stuck in inactive orders.
To encourage freelancers to stay active and communicate.
To maintain a high level of service and reliability on the platform.
📌 Freelancers should always check their messages and respond to orders promptly to avoid automatic cancellations.