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When Does Gig.tn Auto-Complete an Order?

The Auto-Completion Rule

Updated over 3 months ago

To keep payments fair and ensure freelancers get paid without unnecessary delays, Gig.tn automatically marks orders as complete after 5 days if the buyer does not respond.


🔹 Why Does Gig.tn Auto-Complete Orders?

✔ Protects freelancers from buyers who disappear after delivery.
✔ Speeds up payment processing—freelancers don’t have to chase buyers for approvals.
✔ Reduces unnecessary disputes caused by inactivity.


🔹 What If a Buyer Needs More Time?

If a buyer needs additional time before approving an order, they should:

Communicate with the freelancer via messages.
Request an extension if more revisions are needed.

🚨 Ignoring an order for 5 days = Auto-Completion & payment release.


🔹 Can an Order Be Refunded After Auto-Completion?

📌 Once an order is auto-completed, refunds are NOT guaranteed.

Refunds are only possible in special cases (e.g., clear evidence of fraud or incomplete work). Buyers must submit a dispute before the 5-day window expires.


🔹 How to Avoid Issues with Auto-Completion

For Buyers:

  • Review your order within 5 days—don’t wait too long!

  • If you need revisions, request them before the order auto-completes.

For Freelancers:

  • Deliver high-quality work so buyers approve it quickly.

  • Remind buyers to check their order if they’re inactive.

🚀 Gig.tn’s auto-complete system ensures smooth, efficient payments for freelancers while keeping buyers protected.

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