Gig.tn was built to empower trust, transparency, and safe collaboration. But when scammers try to abuse the system — whether by tricking buyers, ghosting freelancers, or breaking platform rules — we rely on our users to help us stop them quickly.
This guide explains exactly how to report suspicious activity, what happens after you report it, and what to expect from our moderation process.
🚨 What Counts as a Scam or Reportable Behavior?
You should report a user or gig if they do any of the following:
🔴 Scams & Fraud
Asking for or sending payment outside Gig.tn
Delivering stolen, copied, or AI-generated work without disclosure
Taking an order and never delivering anything
Requesting refunds or chargebacks after already using the work
Lying about qualifications, licenses, or originality
🔴 Violating Platform Rules
Promoting forbidden services (hacking, fake reviews, adult content, etc.)
Posting misleading or dangerous gigs
Attempting to manipulate Gig.tn’s rating or ranking system
Creating multiple accounts for fraud
🔴 Abusive Behavior
Harassment, threats, discrimination, or inappropriate messages
Rude or aggressive communication
Spam or mass-message solicitation
Pressuring you into uncomfortable deals or private negotiations
If it makes you feel unsafe, tricked, or disrespected — report it. It’s your right.
🛠️ How to Report Someone on Gig.tn
There are 3 ways to report a user:
From a Gig Page
If you see a suspicious service:
On the Top of the gig
Click the "Signaler ce service" or “Report Gig” button (Yellow Icon)
Choose your reason
Optionally add a message explaining why you’re reporting
From Your Dashboard or Support Page
Go to your dashboard > Support
Click Submit a Ticket
Choose “Report Fraud or Abuse” as the category
Include any screenshots or order details
Explain what happened in as much detail as possible
🕵️ What Happens After You Report?
✅ Step 1: We Acknowledge Your Report
You’ll receive an email confirming that we’ve received your case.
✅ Step 2: Moderators Review the Evidence
We check:
The chat or gig you reported
The user’s past activity and complaint history
Whether there’s a pattern of abuse
We don’t make decisions automatically — every case is reviewed by a real human.
✅ Step 3: We Take Action
Depending on the situation:
The user may be warned, suspended, or permanently banned
If you were scammed, we may issue a refund or reassign your order
In some cases, we may reach out for more info or clarification
You’ll be notified once a final decision is made.
🧠 Tips to Make Your Report Stronger
If you want faster resolution:
Include specific examples or links (e.g., gig URL, message timestamp)
Attach screenshots if possible
Stay calm and factual — we’re here to help, not judge
Don’t send reports in multiple places — one clear report is enough
❗ False Reports Will Be Penalized
Gig.tn encourages real users to report real issues. But making false claims to harm another user, spam reports, or retaliatory complaints can lead to:
Temporary suspension
Permanent ban
Loss of buyer/seller privileges
Always report in good faith — and we’ll always have your back.
🔐 Your Reports Are Confidential
You will never be exposed to the other user when you report them. Your name, message, and identity are kept private and protected at all times.
✅ Report Early. Stay Safe. Help Others.
The sooner you report something suspicious, the faster we can investigate it — and prevent others from being affected. Whether it’s a scam, a fake gig, or an abusive message, your report helps keep Gig.tn safe and fair for everyone.
📌 If in doubt, don’t stay silent. Report it.