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What If a Buyer Receives Low-Quality Work?

Updated over 2 months ago

Not every freelancer delivers perfect work on the first attempt. That’s why Gig.tn has a revision-first policy—buyers must request revisions before requesting a refund.

Steps to Protect Yourself Before Ordering:

  • Check the freelancer’s reviews and ratings – See what past buyers say about their work.

  • Review their previous work samples – Most freelancers include portfolio links or attachments.

  • Discuss your project in detail before purchasing – Clear communication avoids misunderstandings.

  • Confirm their revision policy before ordering – Make sure the freelancer includes revisions in their gig.

📌 Why Buyers Must Request Revisions Before a Refund:

  • Many quality issues are fixable with minor adjustments.

  • Freelancers deserve a chance to correct mistakes before losing their payment.

  • Immediate refund requests without giving the freelancer a chance to revise are not fair to sellers.

If a freelancer delivers poor work and refuses revisions, Gig.tn Support will step in and make a decision based on the situation.

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