Gig.tn believes in delivering results, not just processing transactions. Our buyer protection policy ensures that if a freelancer fails to deliver as promised, we do everything possible to connect the buyer with another qualified freelancer for the same project.
Why This Is a Better Approach Than Just a Refund:
A refund doesn’t always solve the buyer’s problem—they still need the work done.
Gig.tn has a wide network of talented freelancers, ensuring buyers don’t have to start over elsewhere.
Instead of losing time and effort, buyers can get the same project completed correctly by another freelancer.
📌 When Does This Apply?
If a freelancer fails to deliver on time and does not respond.
If a freelancer submits incomplete or low-quality work and refuses revisions.
If a freelancer cancels the order after starting but does not complete the work.
While we strive for 100% satisfaction, refunds are only offered when absolutely necessary. Our first priority is getting your project done successfully.